The general conditions of sale detailed below (hereinafter referred to as the "General Conditions") regulate the contractual relations between any user of the site (hereinafter referred to as a "User" or "You") and the company HYGGE GROUP sp. zoo sp.k, whose headquarters are located at 3/24 rue Mokra (in Polish ul. Mokra 3/24), 95-200 Pabianice - POLAND (hereinafter referred to as "").
 These conditions apply to all sales made on the website They are effective from February 1, 2018 and apply to all sales made on this website.
These general conditions of sale are the only ones applicable and replace all other conditions, except prior, express and written exemption. may be promptly required to change some of the provisions of its general conditions, so it is necessary that these be read before each visit to the site (hereinafter referred to as the "Site"). These modifications are enforceable from the time they are posted (the date posted online at the end of these conditions) and cannot apply to contracts concluded previously. Each purchase on the Site is governed by the general conditions applicable on the date of the order. When you confirm your order, you accept the General Conditions without reading them after reading them. By accessing the Site, you agree to comply with these conditions.


To use the Site, you must be able to legally use this Site in accordance with the General Conditions. You guarantee the veracity and accuracy of the information provided by yourself on this Site.
1) Essential characteristics of the products
 The prices are indicated with all taxes. Participation in shipping costs is not indicated.
We accept payment in euros and pounds sterling (EUR).
The Site reserves the right to modify its prices at any time. The products will be invoiced on the basis of the prices in force at the time of the registration of orders, subject to availability.
The products remain the property of until full payment of the price indicated.
2) Payment methods
We offer several payment methods to properly settle your order on the Site:
•   Bank transfer
• Paypal
3) Payment security
The User's bank details are encrypted. They do not circulate in clear on the internet and cannot be intercepted.
Your bank details (card number, expiration date, etc.) are not communicated to
4) Evidence
 The data recorded by the Site is understood as proof of transactions between the Site and its customers.
The data recorded by the payment system constitutes proof of financial transactions.
5) Delivery
Each order will be made for 14-21 days. Compared to a large size of the product, it will be sent by a FedEx company. There is no possibility of sending two beds in a single package.

Delivery address delivers in mainland France as well as in other European countries. Delivery will be made to the delivery address validated at the time of the order as "the delivery address". This address can be different than "billing address".
The change of delivery address after placing the order is possible as long as it is not already shipped. You can contact us if you want to change your delivery address. Then, we will study the possibilities according to your order.
Delivery methods and deadlines
The possible delivery methods depend on the quantity, the size of the item (s) ordered and the country of delivery. If your order includes products of different sizes, the size of the largest product is taken into account. reserves the right to choose the carrier.
The delivery date depends on the stock status, the date of shipment of the order and the delivery time induced by the delivery method.
Compliance with delivery times depends on the carrier. No claim for compensation of any kind may be claimed by the customer.
Receipt of delivery
Upon receipt of your order, we ask you to open the package for the condition of the products. If you do not personally receive the package, ask the person in charge of receiving the package to do this verification. In the event of a problem, please deliver your package to the delivery person, suggesting the problem encountered and contact our customer service the same day.
Do not sign the delivery slip if the order arrived damaged. No claim will be made if the delivery slip is signed. The reception of the transported objects extinguishes any action against the carrier for damage or partial loss if within three days, not including holidays, following that of this reception, the recipient has not notified the carrier, by extrajudicial act or by registered letter, reasoned protest. (art L 133.3 of the Commercial Code).
6) Right of withdrawal
You have a right of withdrawal to return the product that would not suit you.
For any order on the Site, you have a period of 14 calendar days to notify us of your return request.
For this, please contact our customer service who will give you the return address and you will then have 14 days to return your order to us.
No cash on delivery will be accepted for any reason.
Items returned without their original packaging or incomplete, damaged, damaged or soiled by the customer are not accepted. will reimburse you the price of the items returned as well as the initial shipping costs (the return costs are your responsibility) within 15 days of receipt by him, by credit to the bank account used for payment, by bank check or gift voucher, depending on the payment method used when ordering.
7) Right of return
In the event that the products you have received do not comply with the order, you have the right to return. In this case, please contact our customer service who will give you the address and return methods. will exchange the damaged article, while stocks last. In the event that an item is no longer available, will offer to choose another item for an equivalent amount.
Only in the case of the exercise of the right of return, the costs of return and new shipment are the responsibility of
8) Customer service and complaints
For any information or question, please contact our customer service by email at or by phone: +48 664 431 66.
We will be very happy to give you all the information you want on our products and your order.
Pursuant to article 1148 of the Civil Code, cannot be responsible or considered to have committed a fault in the processing of your file, if any delay or any non-performance results from a case of force majeure.
Depending on your choices when creating or modifying your account, you may receive offers from our company. If you no longer wish to do so, you can modify these choices by writing to us at the address below.
In application of the Data Protection Act of January 6, 1978, You have the right to access, modify, rectify and delete data concerning you. You can exercise this right by sending us a letter to the following address:
Anais Villedary -
Customer service
UL. Mokra 3/24 95-200 Pabianice
You can also consult or modify your personal data in your customer account on
The company tries to ensure to the best of its ability, the accuracy and updating of the information published on this site, of which it reserves the right to correct the content at any time and without notice. However, cannot guarantee the accuracy, precision or completeness of the information made available on this site.
Consequently, the company declines any responsibility for any interruption of the site, any inaccuracy or omission relating to information available on the site, any damage resulting from a fraudulent intrusion by a third party having led to a modification of the information updated. available on site. will not be liable for damages arising from the use or inability to use the Site. will in no way be responsible for malfunctions attributable to software, whether or not these are incorporated into the Site or supplied with it. undertakes to comply with all the legal guarantees which you may avail yourself of. The product presented on our site being in conformity with the prescriptions of the French law, we cannot be held responsible for the violation of the legislation specific to the country of delivery of the work. Therefore, we invite you to take note of the law in force in the country of delivery.
The content of the site is protectedby copyright and remains the property of Anais Villedary business. Each total or partial reproduction of the content is strictly prohibited.
These conditions are available in the language for viewing the Site. In the event that a dispute arises from this contractual relationship, the User and undertake to seek an amicable solution before any legal action.